“A new classic in your pantry. I was born to complement food.”

Chili Garlic

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TOHS DAILY FOOD SDN. BHD (1346149-D)
49, Jalan Haji Abdul 53,
Off Jalan Sungai Jati KG Jawa,
41200 Klang Selangor.

Tel: +6 016-334 4758
Email: tohsdaily@gmail.com

© 2024 Toh’s Daily. All Rights Reserved.

Welcome to be part of us

    Frequently Asked Questions

    PRODUCT INFORMATION
    1. What is in the Toh’s Daily Chili Garlic?
    Our 100% natural ingredients are Coconut Oil, Fried Garlic, Fried Onion, Sesame Oil, Sweet Soy Sauce, Chilli Flake, Himalayan Salt, Mixed Spices, Sesame Seed, and Yeast Extract (Lime Powder is added ingredient for Extra Spicy Flavour).

    2. Does Toh’s Daily Chili Garlic contain any MSG, preservatives, or artificial colouring?
    No, we are proud to say our products any NO MSG, preservatives, or artificial colouring.

    3. Where is Toh’s Daily Chili Garlic made?
    We are 100% Malaysian made, or #BuatanMalaysia.

    4. I am Vegan/ Vegetarian. Can I consume Toh’s Daily Chili Garlic?
    Absolutely! Our product is 100% Vegan-Friendly.

    5. Once I’ve opened it, how do I store my Toh’s Daily Chili Garlic?
    Keep the opened bottle in a cool and dry place. Consume within 30 days of opening.

    DELIVERY FAQ

    1. What areas do you deliver to?
    Currently, we ship to Peninsular Malaysia and East Malaysia (maximum bottles for East Malaysia applicable).

    2. I live in East Malaysia. What are minimum and maximum orders?
    At the present moment, we can only ship 4 bottles or less per order. Stay tune for future updates!

    3. I live outside of Malaysia. Do you deliver outside of Malaysia?
    We are sorry but we currently do not deliver outside of Malaysia.

    4. How long does it take to process my order?

    • We will process and ship out your order within 3 business days once payment is completed, unless otherwise stated.
    • Standard delivery is usually within 2-5 business days (Peninsular Malaysia) and 3 – 14 business days (East Malaysia) depending on the courier company.
    • Do note that any delays in shipment will need to be addressed by customer directly to the courier company.

    5. Is there a minimum order requirement for delivery?
    Currently we do not have any minimum order.

    6. What is the delivery fee?
    Peninsular Malaysia:

    • 1 -3 Bottle(s): RM 8
    • 4 Bottles Onwards: FREE SHIPPING

    East Malaysia:

    • 1 -2 Bottle(s): RM 16
    • 3 Bottles: RM 19

    7. HELP! My item was damaged during delivery!
    We are sorry to hear that! We handle every parcel with extra care, but they may be damaged during shipping. If you have received a damaged or faulty item through shipping, kindly contact us at tohsdaily@gmail.com as soon as possible for us to send a new bottle to you, free of charge.

    ONLINE PURCHASING FAQ

    1. How do I place an order?
    Thank you for your support!
    Upon receiving the payment instruction e-mail, to receive your products, kindly follow these two steps as follows:-
    1. MAKE PAYMENT
    2. REPLY TO CONFIRMATION EMAIL WITH YOUR PARTICULARS

    ======================
    STEP 1. MAKE PAYMENT
    ======================

    Kindly make the total amount due in our bank account with the shipping cost (if applicable) VIA Direct Online Transfer or Cash Deposit.

    BANK: PUBLIC BANK
    ACCOUNT NUMBER: 3216487615
    ACCOUNT HOLDER NAME: TOHS DAILY FOOD SDN BHD

    KINDLY NOTE OUR ORDER WILL NOT BE SHIPPED UNTIL WE HAVE RECEIVED PAYMENT CONFIRMATION IN OUR ACCOUNT.
    Kindly screen-shot/ send us a photo of the payment receipt along with STEP 2.

    ============================================================
    STEP 2. REPLY TO CONFIRMATION EMAIL WITH YOUR PARTICULARS
    ============================================================

    Once you have made payment, please REPLY to this email and complete your particulars below, attached with the photo/ screen-shot of the payment receipt.

    Order ID:
    Payment Method:
    Bank Name:
    Bank-In Date:
    Total Payment:
    Contact Name:
    Contact Phone:
    Attached Payment Proof: YES/ NO
    Additional Remarks:

    *Do note we may not ship out products every day.
    *Billing address is the same as shipping.

    2. What payment options are available through web ordering?
    Currently, our payment mode only accept the following options:
    1. Online Bank Transfer
    2. Cash Deposit

    3. How will I know when my website order has been received?
    Once you submit your order, a confirmation email will be sent to the email address you provided at registration. Please check your “Spam” folder or “Junk email” folder to make sure that our email has not been filtered out.

    4. I didn’t receive any order email.
    Any incomplete orders/ failure to click CHECKOUT/ and/or late payment will render your order as null and void.

    PAYMENT

    1. Can I opt for Cash on Delivery (COD)?
    We do not accept COD.

    *If there are more question that is not answered here, please get in touch with our customer care by filling in the form at our Contact Us page or WhatsApp us. We will reply to you asap!

    Privacy Policy

    PRIVACY POLICY

    Your privacy is very important to us. We are committed to protecting and ensuring the privacy of all website visitors and customers. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

    The term ‘Toh’s Daily Sdn Bhd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
    49, Jalan Haji Abdul 53,
    Off Jalan Sungai Jati KG Jawa,
    41200 Klang Selangor.
    Our company registration number is 1346149-D.
    The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:
    1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

    3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    5. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

    6. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

    7. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.

    8. By clicking or checking “SIGN UP” or providing your personal information such as email address, you acknowledge that you have understood the terms of this privacy policy and that you have agreed to the collection, use, disclosure, and/or processing of your data.

    9. If you provide personal data of any third party to us, you represent and warrant that you have obtained the necessary consent from that third party to share and transfer his/her personal data to us, and for us to collect, use and disclose that data in accordance with this Privacy Policy.

    10. Any Personal Information provided by you may be used for marketing purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

    11. We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

    12. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Toh’s Daily Sdn Bhd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, kindly do not use our website.

    Refund Policy

    REFUND POLICY

    Thank you for supporting Toh’s Daily Chili Garlic.
    Your satisfaction is our first priority. We strive to provide the best quality product, and provide as much clarity possible regarding the product prior to your purchasing decision.

    EXCHANGE (DAMAGED OR FAULTY ITEM)
    If you have received a damaged or faulty item through shipping, kindly contact us at tohsdaily@gmail.com as soon as possible for us to send a new bottle to you, free of charge.

    EXCHANGE (DIFFERENT ITEM)

    • In the event that you have received the item, but would prefer to change the flavour, kindly contact us at tohsdaily@gmail.com within 14 days from the date of purchase along with your order number.
    • All shipping costs are to be borne by the customer.
    • For hygiene purposes, only sealed, unopened bottles are accepted for exchange policy. Once the bottle has been open, the exchange policy becomes null and void.

    REFUND
    Only normal priced items purchased online through our website are eligible for refunds.
    If you are unsatisfied with our product, you may contact us at tohsdaily@gmail.com within 14 days from the date of purchase along with your order number and reason for refund.
    Requests thereafter will not be entertained. Please allow up to 5 working days for our team to get in touch with you.
    All shipping costs are to be borne by the customer.